Privacy Policy

1. Introduction

Welcome to i-Secure Retailer App ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using the i-Secure Retailer App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, username, password, phone number, and retailer ID
• Profile Information: Company name, distributor name, address, state, city, profile image, and signature
• Business Information: Payment QR codes, transaction history, wallet balance, and customer data
• Device Information: Device model, IMEI numbers, device status, and location data

2.2 Automatically Collected Information

• Device identifiers and mobile network information
• Push notification tokens (FCM tokens)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To authenticate your identity and prevent fraud
• To send you notifications, updates, and important information
• To manage customer relationships and device tracking
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and improve user experience

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your data is stored on secure servers and is encrypted during transmission. We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our app and conducting our business
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with any merger, sale, or acquisition of our business
• With Your Consent: When you have given us explicit permission to share your information

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and personal data
• Objection: Object to processing of your personal data
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us using the contact information provided at the end of this policy.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to track activity on our app and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.